Steps to the Invoice & Payment Process

StepsInvoicePaymentProcess1

Once you are established as a vendor with Deutsche Bank, your Deutsche Bank Business Partner will create a Purchase Order (PO) which will arrive via email.

Below is country specific grid which will highlight the preferred and alternative ways to submit your invoice(s) to Deutsche Bank.

For additional information on non-electronic invoicing, please review the Paper/Non-Electronic Invoice Compliance requirements.

For invoice/payment related queries, login to your SAP Business Network. If your inquiry cannot be answered, please reach out to the country specific contact for the DB Solutions & Support team listed below.

Country
Preferred Method to Submit Invoice
Alternative Method to Submit Invoice Copy
DB Solutions & Support for Invoice & Payment Queries
Australia
E-Invoicing via SAP Business Network
au-invoice.process@s2p.db.com
au.p2phelp@s2p.db.com
Brazil
br-invoice.process@s2p.db.com
br.p2phelp@s2p.db.com
France
E-Invoicing via SAP Business Network
fr-invoice.process@s2p.db.com
fr.p2phelp@s2p.db.com
Germany
E-Invoicing via SAP Business Network
Email XRechnung invoices to
de-Xinvoice.process@s2p.db.com
Email ZUGFeRD invoices to
de.invoice-processing@db.com or

Germany Postal Address
Deutsche Bank AG
GS Accounts Payable
Wilhelm-Fay-Str. 34
D-65936 Frankfurt am Main, Germany
de.p2phelp@s2p.db.com
Hong Kong
E-Invoicing via SAP Business Network
hk-invoice.process@s2p.db.com
hk.p2phelp@s2p.db.com
India
in.invoiceprocessing@s2p.db.com
ind.p2phelp@s2p.db.com
Ireland
E-Invoicing via SAP Business Network
ie-invoice.process@s2p.db.com
ie.p2phelp@s2p.db.com
Italy (Foreign Vendors)
E-Invoicing via SAP Business Network
it-invoice.process@s2p.db.com
italy.p2phelp@s2p.db.com
Italy (Local Vendors)
E-Invoicing via local government portal (SDI- Use Code 7W5X269)
italy.p2phelp@s2p.db.com
Japan
E-Invoicing via SAP Business Network
jp-invoice.process@s2p.db.com
jp.p2phelp@s2p.db.com
Luxembourg
E-Invoicing via SAP Business Network
lux-invoice.process@s2p.db.com
lux.p2phelp@s2p.db.com
Netherlands
E-Invoicing via SAP Business Network
nl-invoice.process@s2p.db.com
nl.p2phelp@s2p.db.com
Philippines
ph-invoice.process@s2p.db.com
ph.p2phelp@s2p.db.com
Poland
dbbuyer.faktury@db.com
Poland Postal Address
Deutsche Bank Polska Sp. z.o.o.
Al. Armii Ludowej 26
00-609 Warszawa
pl.p2phelp@s2p.db.com
Singapore
E-Invoicing via SAP Business Network
sg-invoice.process@s2p.db.com
sg.p2phelp@s2p.db.com
Spain
E-Invoicing via SAP Business Network
DB.ES.EDI@Accenture.com or

Spain Postal Address
Deutsche Bank SAE
Global Purchasing
Ronda General Mitre, 72-74, 5ª pl.
08017 Barcelona
es.p2phelp@s2p.db.com
Switzerland
E-Invoicing via SAP Business Network
ch-invoice.process@s2p.db.com
ch.p2phelp@s2p.db.com
UAE
E-Invoicing via SAP Business Network
ae-invoice.process@s2p.db.com
ae.p2phelp@s2p.db.com
United Kingdom
E-Invoicing via SAP Business Network
uk-invoice.process@s2p.db.com
uk.p2p-invoices@s2p.db.com
United States
E-Invoicing via SAP Business Network
us-invoice.process@s2p.db.com
us.p2p-invoices@s2p.db.com
If your country is not listed above, please reach out to your local finance team for operational support.