Invoice

FAQ Questions: Click on one of the topics below for support to frequently asked questions.

Vendor Create / Amend SAP Business Network Purchase
Orders
Invoice
   
Payment
   

Question
Answer
How do I submit an invoice to Deutsche Bank?

Each country has a preferred method for invoicing to Deutsche Bank. Please see SUPPORT GRID for preferred and alternative methods for invoice submission.

For E-Invoicing via the SAP Business Network, please follow the instructions in the How to Submit a PO Invoice guide to submit Purchase Order (PO) invoices.

What are the compliance requirements for non-electronic invoicing?

For Deutsche Bank's non-electronic invoicing compliance requirements, please refer to the attached link, Paper and Non-Electronic Invoice Compliance Requirements

How do I update Tax ID/VAT ID on my Vendor Record prior to submitting an E-Invoice via SAP Business Network?

Before submitting your first invoice via SAP Business Network, please update your tax/VAT ID in your profile following the instruction below.

How to Submit a PO Invoice - Update Tax and VAT ID

How do I find the status of my invoice? What does the status mean and how do I determine more information about the rejection reason?

Information about invoice status and details can be found on the SAP Business Network

Please refer to the How to Check Invoice Status guide for the procedure to check invoice status.

To find more information regarding a rejected invoice, please visit the How to Check the Invoice Rejection Reason guide.

You will also receive an e-mail from SAP Business Network when the invoice status changes (sent/rejected/approved/paid).

If you are not currently registered on the SAP Business Network, please see FAQ "I want to move to E-Invoicing, how do I initiate E-Invoicing and notify Deutsche Bank?"

For all other inquiries, please see reference the country-specific SUPPORT GRID

How to submit a credit note?

Credit Notes can be submitted via on the SAP Business Network

Please refer to the How to Submit Credit Note guide for additional information.