FAQ Questions: Click on one of the topics below for support to frequently asked questions.
| Vendor Create / Amend | SAP Business Network | Purchase Orders |
Invoice | Payment |
| What types of accounts are offered by SAP Business Network? |
For more information on the SAP Business Network and the differences between a Standard and Enterprise Account including support options, please visit: https://support.ariba.com/Item/view/188648 |
| How do I register for an SAP Business Network account or link my existing account to Deutsche Bank? |
If you are not already established in Deutsche Bank as a Vendor, contact your Deutsche Bank Business Partner requesting them to initiate a Vendor Record Creation Request. For more information, please see FAQ " How do I become a Vendor with Deutsche Bank?" If you are an established Vendor with Deutsche Bank, your Deutsche Bank Business Partner needs to submit a Vendor Record Amendment Request to have an invitation link sent via SAP Ariba on behalf of Deutsche Bank (sent from '@ansmtp.ariba.com') requesting the registration via the SAP Business Network. This registration link is valid for 30 days and allows you to log in with existing credentials or to create a new SAP Business Network ID (AN ID). Once the questionnaire is completed by the Vendor, Deutsche Bank will process the questionnaire and follow-up directly if necessary. |
| I want to move to E-Invoicing, how do I initiate E-Invoicing and notify Deutsche Bank? | For Deutsche Bank to enable E-Invoicing with you as a Vendor, you must provide your SAP Business Network ID (ANID) to your Deutsche Bank Business Partner, who will submit a request to link your Vendor ANID to Deutsche Bank's ANID as the Buyer. A Trading Relationship Request (TRR) will be issued by Deutsche Bank to the Vendor. Once the TRR has been accepted, an E-Invoicing relationship is established. |
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I have a question on my SAP Business Network account, where can I find support? |
Please review the Quick-Start guide for more information regarding managing roles and account configuration in SAP Business Network: |
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I have additional SAP Business Network questions, where can I find support? |
For additional support, please login to your account at SAP Business Network and click on question mark in the top right corner of the page. |