Payment – Deutsche Bank

FAQ Questions: Click on one of the topics below for support to frequently asked questions.

Question	Answer
How do I find the status of my payment, and what does it mean?	Information and details about your payment status can be found on the SAP Business Network. The invoice will be paid as per your payment terms considering the invoice submission date. You will also receive an e-mail from SAP Business Network when the invoice status changes to Paid. If you are not currently registered on the SAP Business Network, please see FAQ " How do I register for an SAP Business Network account or link my existing account to Deutsche Bank? For all other inquiries, please reference the country-specific SUPPORT GRID. For a full list of Invoices status meanings, please see the Invoice Status guide.
I received a payment, but I do not know what it is for or what invoice it relates to?	If you have received a payment and are unsure of what is included in this payment, please reach out to the Deutsche Bank Solutions & Support Team. Country-specific contacts are located on SUPPORT GRID.

Question

Answer

How do I find the status of my payment, and what does it mean?

Information and details about your payment status can be found on the SAP Business Network.
The invoice will be paid as per your payment terms considering the invoice submission date.

You will also receive an e-mail from SAP Business Network when the invoice status changes to Paid.

If you are not currently registered on the SAP Business Network, please see FAQ " How do I register for an SAP Business Network account or link my existing account to Deutsche Bank?

For all other inquiries, please reference the country-specific SUPPORT GRID.

For a full list of Invoices status meanings, please see the Invoice Status guide.

I received a payment, but I do not know what it is for or what invoice it relates to?

If you have received a payment and are unsure of what is included in this payment,
please reach out to the Deutsche Bank Solutions & Support Team.

Country-specific contacts are located on SUPPORT GRID.