Vendor Create / Amend – Deutsche Bank

FAQ Questions: Click on one of the topics below for support to frequently asked questions.

Question	Answer
How do I become a Vendor with Deutsche Bank?	Your Deutsche Bank Business Partner will initiate a Vendor Record Creation Request, which generates an invitation link sent from SAP Ariba. This link is sent on behalf of Deutsche Bank (sent from '@ansmtp.ariba.com') requesting you to complete the registration process via the SAP Business Network. This registration link is valid for 30 days and allows you to log in with existing credentials or to create a new SAP Business Network Account. Once the questionnaire is completed, Deutsche Bank will process the questionnaire and follow-up directly if necessary. After the Vendor record is created, business can be conducted with Deutsche Bank.
Deutsche Bank has sent a Vendor Questionnaire; however, it is not accessible or locatable?	The initial Vendor Questionnaire is available for 30 days. If you have access to the email, but the link is no longer working, most likely it has expired. If the email cannot be located, please search your email (including spam folders) for the following subject line "Action needed: Invitation to register as a Vendor with Deutsche Bank". If the email still cannot be located or has expired, please reach out to your Deutsche Bank Business Partner to confirm the recipient email address and request they submit an Amendment Request to initiate a new invitation link.
I have received the Vendor Questionnaire; however, I am having trouble filling it out?	To access the Vendor Questionnaire via your SAP Business Network, navigate to the Proposals section in the top ribbon next to company settings, select the Registration Questionnaires and locate the one from Deutsche Bank. For additional support, please review the Vendor Questionnaire Guide.
I need to update information on my existing Vendor Record, how can these changes be submitted?	Log into your account on the SAP Business Network to update your registration questionnaire and resubmit it. If you are not registered with the SAP Business Network, or there is no questionnaire available on your SAP business network account, please reach out to your Deutsche Bank Business Partner to request they submit an Amendment Request. Once the questionnaire is completed, Deutsche Bank will process it and follow-up directly if necessary.
I am an established Vendor; how do I add a new contact to participate in Sourcing events?	The invitation to participate in a sourcing event or to add a contact to your Vendor Record profile within Deutsche Bank must be initiated by Deutsche Bank. Please contact your Deutsche Bank Business Partner to submit an Amendment Request with the provided contact information which triggers an invitation link. This link is valid for 48 hours. The email invitation will be sent from SAP Ariba on behalf of Deutsche Bank (sent from '@ansmtp.ariba.com'). If you do not receive the email, please check your spam folder. If you do not have it there either, please check with your internal IT team if the e-mail domain has been blacklisted.
After the successful completion of the Sourcing process, what are the next steps?	After completing the Sourcing process, an additional questionnaire requesting more detailed information, including bank details, will be sent. Once the questionnaire is completed, Deutsche Bank will process the questionnaire and follow-up directly if necessary.